News

Awesome Customer Service

How does Customer Service relate to ISO 9001? It's about the customer - What are their requirements? It even talks about enhancing customer satisfaction!

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Mental Health in the Workplace

2020 has been a challenge for workplace mental health. Here are some great mental health initiatives, particularly for those teams who now work remotely.

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National Safe Work Month 2020

Let’s talk about National Safe Work Month happening this October here in Australia. Auditor Training Online is on board with this focus and are promoting our ISO 45001 courses this month. So what has ISO 45001 got to do with safe work month?

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A Gap in Training?

We have come to realize over the last few months that there is a gap between completing a training course and then going out into the real world. Join Jackie as she talks about how we plan to fill this gap...

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The Importance of Existing Customers

I recently left the gym that I had been a member of for 7 ½ years and the process made me think about how important our existing customers are and of course how this relates to a quality management system!

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How You Can Help Australian Bushfire Victims

Thank you to all the volunteers, emergency service members and disaster relief workers giving their time for others, our thoughts and prayers are with you all. For anyone wishing to help, we have provided a list of causes you can research and direct your donations to.

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A Walk Down Memory Lane

If you’re anything like me you like to visit officeworks for any type of stationery and you just love keeping records and everything organised. If you are like me then you will love this walk down memory lane!

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Auditor Independence

Referring to ISO 19011 criteria, is it conforming if internal auditors who are the head of their division audit the other divisions, even if the head of all of the divisions is the same person?

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World Quality Day!

Happy World Quality Day! We are celebrating 100 years of Quality and the Chartered Quality Institutes (CQI) centenary.

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