100% Online Learning
Are you a customer service professional?
Are you sick of fitting your Professional Development in around other people's schedules?
Have you been looking for a quick and enjoyable way to complete some Customer Service training?
It sounds like our Customer Service Professional Development suite is exactly what you are looking for.
Start and study anywhere, at any time that suits your schedule.
- Customer Service Success
- Excellence in Customer Service
- Mastering the Telephone - Basic Skills
- Telephone Etiquette
- Identifying and Exceeding Customer Needs
- Vulnerable Customers
- Is the Customer Always Right?
- Five Steps to Problem-Solving and Diffusing Upset Customers
- Complaint Handling
- Handling Customer Complaints
- Customer Loyalty
This course costs $185.00 (USD)
Course fees include:
- Course access 24/7 worldwide
- Access to the online support
- Certificate issued electronically on completion