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Terms & Conditions

Auditor Training Online (ATOL) - Terms and Conditions

 Page Content

Terms of Use


General Terms and Conditions

Download the ATOL General Terms and Conditions (.pdf). 

Version 10, Date Effective: 01 July 2023, Approver: Kelly Taylor & Jackie Stapleton

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Training & Assessment Policy

Existing students can Download the Training & Assessment Policy (.pdf) in their student portal. A copy of this policy is available to other parties upon request by contacting our support team.

Version 5, Date Effective: 12 August 2022, Approver: Kelly Taylor

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Complaints and Appeals Policy & Procedure

Existing students can Download the Complaints and Appeals Policy (.pdf) in their student portal. A copy of this policy is available to other parties upon request by contacting our support team.

Version 5, Date Effective: 12 August 2022, Approver: Kelly Taylor

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Website Terms and Conditions of Use

  1. Terms

    1. By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

  2. Use License

    1. Permission is granted to use ATOL's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:

      1. modify or copy the materials;

      2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

      3. attempt to decompile or reverse engineer any software contained on ATOL's website;

      4. remove any copyright or other proprietary notations from the materials; or

      5. transfer the materials to another person or "mirror" the materials on any other server.

    2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by ATOL at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

  3. Disclaimer

    1. The materials on ATOL's website are provided "as is". ATOL makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, ATOL does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.

  4. Limitations

    1. In no event shall ATOL or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on ATOL's Internet site, even if ATOL or an ATOL authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

  5. Revisions and Errata

    1. The materials appearing on ATOL's website could include technical, typographical, or photographic errors. ATOL does not warrant that any of the materials on its website are accurate, complete, or current. ATOL may make changes to the materials contained on its website at any time without notice. ATOL does not, however, make any commitment to update the materials.

  6. Links

    1. ATOL has not reviewed all of the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by ATOL of the site. Use of any such linked website is at the user's own risk.

  7. Photography & Image Sources

    1. Unless otherwise states photographs and images used on the Auditor Training Online website are sourced and purchased through iStock.com in accordance with licencing terms and conditions.

  8. Site Terms of Use Modifications

    1. ATOL may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

  9. Governing Law

    1. Any claim relating to ATOL's website shall be governed by the laws of the State of Queensland, Australia without regard to its conflict of law provisions.

  10. Copyright Information

    All written content Copyright © 2013-2018 AUDITOR TRAINING ONLINE. All website design, layouts, coding and functionality and arrangement thereof are Copyright © 2018 of AUDITOR TRAINING ONLINE, all rights reserved. You may not otherwise copy or transmit the contents of this website either electronically or in hard copies, or link to this website. You may not alter the content of this site in any manner. If you are interested in using the contents of or linking to this website, please contact AUDITOR TRAINING ONLINE who may or may not grant permission.

  11. Intellectual Property

    All trademarks, service marks, trade names, logos, icons, and domain names are proprietary to Auditor Training Online. Nothing contained on the website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, service marks, trade names, logos, icons, and domain names displayed on this website without the written permission of Auditor Training Online. Your use of the trademarks, service marks, trade names, logos, icons, and domain names displayed on this website, or any other content on this website, except as provided herein, is strictly prohibited. Images displayed on this website are either used with permission, or are the property of Auditor Training Online, and the use of these images by you or anyone else authorized by you is strictly prohibited.

    The material provided on the website including any information, tools, features, content and any images incorporated in the site, is solely for your lawful, personal, private use. You may not modify, republish, or post anything you obtain from this website, including anything you download from the site unless you first obtain our written consent. You may not engage in systematic retrieval of data or other content from this website. We request that you not create any kind of hyperlink from any other site to ours unless you first obtain our written permission.

    You agree not to monitor, gather or copy any content on this website by using any type of robot, “bot,” spider, crawler, spyware, engine, device, software, extraction tool or any other automatic device, utility or manual process of any kind. You also agree to not frame or utilize framing techniques to enclose any trademark or other proprietary information. You agree not to send more request messages to the website’s servers in a given period of time than a human can reasonably produce in the same period of time using a conventional online web browser or comb the site using automated devices for the purpose of displaying the website contents on any other website. You agree to not attempt to circumvent the security systems of the website. You agree to not attempt to gain unauthorized access to services, materials, other accounts, computer systems or networks connected to any Auditor Training Online web service. You agree to not attempt to use the website for any purposes other than those intended by Auditor Training Online. You agree to not upload or submit any data or information that contains viruses or any other computer code, corrupt files or programs designed to interrupt, destroy or limit the functionality or disrupt any software, hardware, telecommunications, networks, servers or other equipment. You agree to not engage in any activity that interferes with a user’s access to this website or the proper operation of this website. You also agree that, in using this website, you will not impersonate any person or entity.

    Notwithstanding the foregoing, Auditor Training Online grants the operators of public search engines permission to use spiders to reference or link to materials on the website for the sole purpose of creating publicly available searchable indices of the materials. Auditor Training Online reserves the right to revoke these exceptions either generally or in specific cases. You agree not to collect or harvest any personally identifiable information, including usernames, from the website, nor to use the communication systems provided by the website (e.g. comments, email) for any purpose. You agree not to solicit, for commercial purposes, any users of the website.

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Extended Learning Program (ELP) Eligibility & Inclusions

1. ELP Eligibility

  • The ELP program is available to eligible participants who have enrolled in selected TPECS and RTP courses.
  • These courses are identified with the ELP logo on the respective course landing pages.
  • Following enrolment, course participants will be provided additional access to the ELP program benefits via their student portal home page.

2. ELP Inclusions

  1. Weekly ATOL Community Q&A group Zoom Meeting
    • These sessions are for past and present students only.
    • Participants must register in advance to attend each session.
    • Participants found to not have an enrolment history with ATOL will be denied access and/or removed from the sessions. 
  2. Enrolment to ATOL Community Closed Facebook Page
    • Course participants are provided with an access link within the ‘Orientation’ module of their course.
  3. ATOL Digital Credentials
  4. Free Continued Professional Development (CPD) Bonus content & courses
    • CPD Collections are currently only available on ISO Management Systems courses (including Lead/Internal Auditor, Specialist & Practitioner) aligned with ISO 19011:2018, ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and HACCP.
  5. Access to the Exemplar Global ‘Exemplar Link’ Platform.
    • Available only on TPECS and RTP courses, as identified specifically on the respective course landing pages.

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coma

I have been auditing for several years but my processes were organic as opposed to structed. This unit has confirmed that my audit processes are correct and gave me the ability to develop a more structured approach. I particularly enjoyed completing the scenarios.

Anonymous
BSBSS00128 Lead Auditor Skill Set
coma

I liked the content, structure, presentation and learning checks. There are a few others in my organisation completing this course and have recommended they buddy up to discuss the modules as they work through them to help understanding and also consider how what is being learnt could be applied within the business. What happens now, what could be improved etc. In my view the design of the course enables this to occur very easily using online meeting tools. I also liked the resources provided such as copy of ISO, the work book and slides etc. Thank you

Peter
Lead Auditor - Quality Management Systems (ISO 9001)
coma

Content was very comprehensive, provided significant information, videos were a great addition to the program to hear real world input.

Anonymous
Quality Management Systems Specialist
coma

great content, examples and questions in the tests were real life, making it relatable. Videos are a huge bonus.

Anonymous
Environmental Management Systems Specialist
coma

Great support throughout the course and assessment

Tony
Developing HACCP Plans (HACCP Practitioner)
coma

The content was very good, I liked the videos and reference and differences to the other IMS standards.

Anonymous
Environmental Management Systems Specialist
coma

The course was easy to follow and allowed me to look through the contents with the downloads provided. It was also great to be able to do it at my own pace. Rating 10/10

Rangi
Internal Auditor Quality Management Systems
coma

Course well structured Rating 10/10

Kabo
Lead Auditor Quality Management Systems
coma

Content was very good Rating 10/10

Yvonne
Lead Auditor Quality Management Systems
coma

It was very informative and easy to understand, and it gives me more knowledge on how to perform an internal audit in the future.

Anonymous
Internal Auditor Management Systems
coma

Really good course breaking down the standard well and guiding you through the wording - well done!

Anonymous
OH&S Management Systems Specialist
coma

The course was easy to follow and allowed me to look through the contents with the downloads provided. It was also great to be able to do it at my own pace. Rating 10/10

Rangi
Internal Auditor Quality Management Systems
coma

I found the whole process really easy to complete, communication and support were great through out. Rating 10/10

Alexander
Lead Auditor Integrated Management Systems
coma

Thorough well thought out course in a virtual environment with instructors and other students. Lots of interactive activities which foster students to network and learn from each other as well as the instructors. Concepts were well explained and plenty of opportunities for students to ask questions and seek clarifications. Really appreciated learning virtually :) (Rated 10/10)

Dan
BSBSS00128 Lead Auditor Skill Set
coma

It was a simple process to register for training. The training platform is simple to use, and the training materials provided were well presented. I found being able to complete training modules when my schedule allowed to be a benefit. I would highly recommend ATOL to others. (Rated 10/10)

Leila
Lead Auditor Quality Management Systems
coma

I think Jackie is an excellent trainer I have previously recommended Auditor Training Online to several of my friends and colleagues. (Rated 10/10)

Andrea
OH&S Management Systems Specialist
coma

Good resources- support was very timely when i needed it. (Rated 10/10)

Patricia
Lead Auditor Quality Management Systems
coma

The course was easy to follow and broken into logical sections. (Rated 10/10)

Jenny
Lead Auditor Management Systems
coma

The training was very easy to follow and user friendly to navigate through which made the process less stressful and overwhelming. (Rating 10/10)

Kimberley
Lead Auditor - Quality Management Systems (ISO 9001)
coma

I like the self pace learning as i work it around my work and family commitments. The content is easy to follow. The knowledge test and assessment is helpful in reconfirming I understood the content. (Rated 10/10)

Lananh
Lead Auditor Management Systems
coma

The course was useful to me because it addresses all the clause (1-10) in an easy way and dynamic. (Rated 10/10)

Ivelisse
Lead Auditor – Integrated Management Systems (Quality - Environment - OH&S 45001)
coma

I find the course comprehensive and easy to understand and navigate.

Nicole
Internal Auditor Management Systems
coma

Simple and well designed courses.

Mansoor
Environmental Management Systems Specialist
coma

Easy to navigate learning platform. Easy to read and understand content. Assessment questions easy to read.

Joanne
Lead Auditor - Quality Management Systems (ISO 9001)
coma

Easy to navigate and informative. Thanks!

Joseph
Lead Auditor Integrated Management Systems
coma

The course was user friendly and enjoyable to complete.

Susan
Lead Auditor Management Systems
coma

Great delivery and educational information.

Darren
Lead Auditor – OH&S Management Systems ISO 45001
coma

Ease of access to learn, get support and learn at my own pace. (Rated 9/10)

Mandy
Internal Auditor Integrated Management Systems
coma

I have started the training and found the format the be easy to follow.

Mark
Lead Auditor – Integrated Management Systems (Quality - Environment - OH&S 45001)
coma

Easy to follow, good tips along the way

Trevor
Lead Auditor – OH&S Management Systems ISO 45001
coma

Content was engaging and thorough and teaching staff were very responsive! (Rated 10/10)

Jo
BSBSS00128 Lead Auditor Skill Set + Quality Management Systems Specialist
coma

Love the Q&A video example. If I'd seen that when I did this training, I'd have been in there every week when I was training. Such a supportive group of people.

Karen
Lead Auditor Management Systems
coma

I love how nearly every question I had I could answer myself by reviewing the videos. Having the content broken down in small sections to match the workbooks was amazingly helpful.

Frank
BSBSS00128 Lead Auditor Skill Set
coma

I have been auditing for several years but my processes were organic as opposed to structured. This unit has confirmed that my audit processes are correct and gave me the ability to develop a more structured approach. I particularly enjoyed completing the scenarios

Jackie
Lead Auditor – Integrated Management Systems (Quality - Environment - OH&S 45001)
coma

I really love the summary videos at the beginning of each module somewhat already prepares your mind for what is to be expected.

Lead Auditor Integrated Management Systems
coma

I have found the course to be very helpful and well-formatted. The help and fast response time from the trainers was exceptional.

Laurie
Lead Auditor Integrated Management Systems
coma

ATOL training is a wonderful possibility to attain a recognized level of expertise through a systematic and sequential approach.

Riccardo
Lead Auditor Management Systems
coma

Thank you for the insight, having not implemented ISO 9001 standard before I have learned a lot through your YouTube videos. Great engaging content and also presented in a way where it is not monotonal. Looking forward to going through the remaining videos. Much appreciated.

Gavin
Lead Auditor - Quality Management Systems (ISO 9001)
coma

I enjoyed the entire course and felt I learned so much about auditing, the ISO standards, and how they culminate together and integrate into a business.

Sam
Lead Auditor – Integrated Management Systems (Quality - Environment - OH&S 45001)
coma

Overall, I found the course exceeded my expectations. The course material, the course slides, practice quizzes, and assessments challenged my understanding of ISO 45001, ISO 9001, and ISO 14001.

Savili
Lead Auditor – Integrated Management Systems (Quality - Environment - OH&S 45001)
coma

The course was comprehensive, and albeit that I've been consulting in support of Quality Systems for some time, there was more to learn and reinforce

Anonymous
Internal Auditor Quality Management Systems
coma

The program was delivered in a systematic and organized manner, with logical sequencing and continuity, and well placed for easy understanding of the content and its application.

Singam
Lead Auditor Integrated Management Systems
coma

I found the course to be very informative and challenged me on my way of thinking about HACCP.

Ann
Lead Auditor plus Developing HACCP Plans (HACCP Practitioner)
coma

This program was easy to use and I loved that it was go at my own pace! I felt confident once I completed the module with the concepts I was taught.

Lindsay
Lead Auditor – OH&S Management Systems ISO 45001
coma

The Lead Auditor Management Systems unit is exactly what I was after as it allowed me the flexibility to start, stop, pause and pick up from where I left off. The quizzes were really helpful in preparing for the assessment. The fact that one is allowed multiple attempts at the quiz is probably a defining feature of this program.

Thirukumaran
Lead Auditor - Environmental Management Systems (ISO 14001)
coma

Great course and gave me more confidence with my auditing skills!

Jared
Lead Auditor – OH&S Management Systems ISO 45001
coma

Having the ability to learn at my own pace and on demand was very beneficial. The supporting student workbook was a great resource.

John
Lead Auditor Management Systems
coma

It was refreshing to have a bridging course that got to the point of the required material. It was easy to follow and representative of the upgrades required.

David
Bridging Upgrade - Lead Auditor - Management Systems
coma

I found this course an excellent tool for filling in the gaps in my knowledge and ensuring I understood everything. Highly recommend.

Karen
Lead Auditor Management Systems