Management Systems Auditor + QSE Integrated Management Systems

Management System Auditing Fundamentals (Clauses 1 to 4)
The foundation of ISO 19011:2026: scope, normative references, and key terms, then the principles of auditing in Clause 4, from integrity, fair presentation, due professional care, confidentiality, and independence through to the evidence-based approach. Each principle is paired with practical content showing how it plays out in real audits.

Managing an Audit Programme (Clause 5)
How to establish, implement, monitor, review, and improve an audit programme: setting programme objectives, evaluating programme risks and opportunities, the roles and competence of the people managing the programme, programme scope and resources.

Planning the Audit (Clauses 6.1 to 6.3)
Initiating the audit and preparing audit activities: reviewing documented information, audit planning, assigning work to the audit team, and preparing the documented information you will carry into the audit.

Conducting the Audit (Clauses 6.4.1 to 6.4.7)
The fieldwork phase: the roles of guides and observers, running the opening meeting, communicating during the audit, providing access to audit information, reviewing documented information while auditing, and collecting and verifying the information that becomes your audit evidence.

Determining Audit Findings (Clause 6.4.8)
How verified audit evidence is evaluated against the audit criteria to generate findings, including documenting conformity and nonconformity and applying the process in practice with the included tools.

Concluding the Audit (Clauses 6.4.9 to 6.7)
Bringing the audit home: determining audit conclusions, conducting the closing meeting, preparing and distributing the audit report in line with Clause 6.5, completing the audit, and conducting audit follow-up.

Competence and Evaluation of Auditors (Clause 7)
What it takes to be and remain a competent auditor and audit team leader: personal behaviour, generic and discipline-specific knowledge and skills, achieving auditor and audit team leader competence, and establishing auditor evaluation criteria and methods.

Introduction to ISO 9001:2026 and Clauses 1 to 3

Introduces ISO 9001:2026, the benefits of a quality management system, and the core concepts that support its application: Plan Do Check Act, the process approach, risk-based thinking, and the quality management principles. Covers Clause 1 Scope, Clause 2 Normative references, and Clause 3 Terms and definitions.

Clause 4 Context of the Organization

Determining the organisation's context and the internal and external issues that affect the QMS, including where climate change is relevant. Understanding the needs and expectations of interested parties, determining the scope of the quality management system, and defining the QMS and its processes.

Clause 5 Leadership

Leadership and commitment, quality culture and ethical behaviour, developing and communicating the quality policy, and assigning organisational roles, responsibilities and authorities.

Clause 6 Planning

Determining risks and opportunities, including separate actions to address risks (6.1.2) and opportunities (6.1.3). Setting quality objectives, planning how to achieve them, and planning changes to the QMS (6.3).

Clause 7 Support

Resources needed for the QMS, including people, infrastructure, the environment for operating processes, monitoring and measuring resources, and organisational knowledge. Also covers competence, awareness, communication and documented information.

Clause 8 Operation

The operational core of the standard: operational planning and control, requirements for products and services, design and development, control of externally provided processes, products and services, production and service provision, release of products and services, and control of nonconforming outputs.

Clause 9 Performance Evaluation

Monitoring, measurement, analysis and evaluation, including customer satisfaction, internal audit and its objectives, and management review. Includes gathering objective evidence and evaluating whether QMS requirements are being met.

Clause 10 Improvement

Continual improvement, nonconformity and corrective action, including how these requirements support ongoing QMS improvement.

Introduction to Environmental Management Systems (Clauses 1 to 3)
ISO 14001:2026 in the context of the Harmonized Structure, including scope, key terms, and the significant changes introduced in the 2026 revision.

Context of the Organization (Clause 4)
Internal and external issues, interested parties, and defining EMS scope and environmental aspects.

Leadership (Clause 5)
Top management leadership, environmental policy, and roles, responsibilities and authorities for environmental performance.

Planning (Clause 6)
Environmental aspects, compliance obligations, risks and opportunities, environmental objectives, and planning actions to achieve them.

Support (Clause 7)
Resources, competence, awareness, communication, and documented information requirements for an effective EMS.

Operation (Clause 8)
Operational planning and control, life cycle perspective, emergency preparedness and response, and externally provided processes with environmental implications.

Performance Evaluation (Clause 9)
Monitoring, measurement, analysis and evaluation, compliance evaluation, internal audit, and management review.

Improvement (Clause 10)
Nonconformities, corrective actions, and continual improvement in environmental performance.

Introduction to OH&S Management Systems (Clauses 1 to 3)
ISO 45001:2018 in the context of the Harmonized Structure: scope, key terms, the PDCA approach, risk-based thinking, and the benefits an OH&S management system brings to an organisation.

Context of the Organization (Clause 4)
Internal and external issues, the unique requirement to understand the needs and expectations of workers and other interested parties, and defining the scope of the OH&S management system.

Leadership and Worker Participation (Clause 5)
Top management leadership, OH&S policy, organisational roles and responsibilities, and the distinctive requirement for consultation and participation of workers.

Planning (Clause 6)
Hazard identification, OH&S risks and opportunities, legal and other requirements, and OH&S objectives and how to achieve them.

Support (Clause 7)
Resources, competence, awareness, communication, and documented information requirements for an effective OH&S management system.

Operation (Clause 8)
Operational planning and control, elimination of hazards and reduction of OH&S risks, emergency preparedness and response, and procurement and contractor management.

Performance Evaluation (Clause 9)
Monitoring, measurement, analysis and evaluation of OH&S performance, compliance evaluation, internal audit, and management review.

Improvement (Clause 10)
Incident investigation, nonconformity management, corrective action, and continual improvement within the OH&S management system.