Management Systems Auditor + Quality Management Systems

ISO 9001 Lead Auditor Training for Real-World Audit Leadership

Behind every tender won on quality credentials, every supplier approval, and every ISO 9001 certificate, there is someone who knew how to ask the right questions, follow the evidence, and determine whether the quality system actually delivers. That person could be you.

This bundle is the complete pathway into one of the busiest areas of the audit profession, preparing you to participate in, conduct, or lead both internal and external quality management system audits. ISO 9001 is the most widely adopted management system standard in the world. Organisations use internal audits to test whether their systems are working, while customers, supply chains, and certification bodies rely on external audits to verify conformance and capability.

The Management Systems Auditor course builds your auditing foundation in line with ISO 19011:2026, with remote auditing methods from ISO/IEC TS 17012:2024 integrated throughout. The Quality Management Systems Specialist course then develops your ISO 9001:2015 expertise clause by clause, covering organisational context, leadership, operations, performance evaluation, and improvement.

The bundle is open to everyone. No prior auditing or quality experience is needed, and it works whether you are starting out or formalising skills you already use.

The auditing methodology you build here also transfers to other structured audit contexts, including but not limited to the NDIS Practice Standards, the National Heavy Vehicle Accreditation Scheme (NHVAS), and legislative compliance auditing.

You will be issued with an Exemplar Global Statement of Attainment covering the relevant competency units as you successfully complete each course: AU26 and TL26 for Management Systems Auditor, and QM for the specialist course. When both courses are complete, you receive a Digital Credential recognising the complete Management Systems Auditor and ISO 9001 Specialist pathway.

Who this bundle is for

Quality auditing is the classic first step into an auditing career, and it is still the busiest. It is also where experienced quality professionals turn day-to-day know-how into a recognised qualification that travels with them. Wherever you are starting from, this bundle meets you there:

• Newcomers building an auditing career with a quality specialisation from day one
• Internal auditors who want to add QMS audits to their first-party audit scope
• Quality managers, coordinators, and QA professionals formalising the audit side of their role
• Aspiring external and certification auditors building a quality audit portfolio
• Consultants who need to audit and advise clients on ISO 9001 conformance
• Supply chain and second-party auditors evaluating supplier quality systems
• NDIS and other scheme auditors who want recognised quality auditing capability underneath their scheme requirements
• Anyone building toward Exemplar Global Lead Auditor personnel certification with a quality focus

What you'll be able to do after this bundle

The goal here is simple: when you finish, you can do the job. By the time you complete both courses, you will be able to:

• Plan, conduct, and lead management system audits using a consistent ISO 19011:2026 methodology
• Lead an audit team through every stage of an audit, from initiation and planning through to reporting and corrective action follow-up
• Interpret ISO 9001:2015 clause by clause, including the process approach, risk-based thinking, and the seven quality management principles
• Evaluate how an organisation controls its operations, from product and service requirements through design and development, external providers, and nonconforming outputs
• Audit customer satisfaction, performance evaluation, and improvement processes with confidence
• Audit effectively in on-site, remote, and hybrid environments using ISO/IEC TS 17012:2024 methods
• Write audit findings and reports that are clear, accurate, fair, and useful to the organisation
• Demonstrate three Exemplar Global competency units and a recognised pathway credential to employers, clients, and certification bodies

What you'll learn

Two courses, one structured learning pathway. Each theme below builds on the one before it.

Auditing any management system with confidence

Before you can audit quality effectively, you need to understand how auditing works. The Management Systems Auditor course builds that foundation using ISO 19011:2026 and ISO/IEC TS 17012:2024 for remote auditing. You will learn the seven auditing principles, how to plan and manage an audit programme, collect and evaluate evidence, run opening and closing meetings, document findings, and lead a team through a complete audit from initiation to follow-up.

How a quality management system holds together

ISO 9001:2015 is built on the PDCA cycle, process-based thinking, and risk-based thinking, supported by the seven quality management principles. You will learn how those ideas connect into a working system, why customer focus drives the whole standard, and how the Harmonized Structure it shares with other ISO standards makes your audit skills portable across disciplines.

Auditing the requirements of ISO 9001:2015

The specialist course works through the standard clause by clause: organisational context and interested parties, leadership and the quality policy, risk-based planning, support and documented information, the full sweep of Clause 8 operations including design and development and external providers, performance evaluation and customer satisfaction, and improvement. You will finish knowing what evidence to look for against each requirement and where quality systems most often fall short.

For the full module-by-module breakdown across both courses, see the Modules tab above.

Tools and resources included